The service advisor had an answer for everything - he really pi$$ed me off.Īnyway I managed to decipher some of the invoice and found that they had charged me £210 +vat for so I called the service advisor and asked very nicely if he could look into why this has happened. As per usual different tyres to what was taken off! I managed to ge t£50 knocked off for the pads (were trying to charge me £200+) but then had a bit of a ding dong with the service advisor over the tyres fitted. I Looked at it and did not understand any of it. I was quoted and was ok with the cost but when I turned up to get the car presented with a £616 bill. I am glad this is around as last monday I got my car serviced by some idiots at Dovercourt Battersea.ģ weeks in advance I obtained quotes for a service, rear pads and front tyres. Good experience and would use them again. Just got a new R32 from them and dealt with Elliot. Would like to give Loders in Dorchester another vote for Heroes. In the end, one bloke in the service department went out of his way to help us, but I have to say he was the exception. Then their communication let them down, when their reception promised that the service department would do something for us and didn't bother to inform the service department. Firstly, they were weak on the sales front, with my delivery time continually pushed back and then parts missing which they failed to deliver when they promised. Walked in on a Saturday morning, got the car for 2 hours and ordered it the same dayĪnother vote for Chiswick Volkswagen. a green VW Golf who took a hold-all from his boot and then went with. However, Citygate in Amersham were excellent. and taken to a safe-house, possibly in Loughton, prior to being broken up and. Was told that I might get a test drive in a month or so and that they would call - they never did and I walked away. I have had terrible experiences with Citygate in South Ruislip (I walked in literally ready to buy my GTI and they wouldn't even give me a test drive of the car that was sat outside as they were "too busy"). Get reviews and contact details for each business including phone number, postcode, opening hours and photos. Abridge Volkswagen, in Langston Road, Loughton, put on a selection of vintage cars including a Mark 1 Golf GTI and Scirocco to mark the launch of the new. Half the engine was replaced (thankfully under warranty) before the cause of the noise was finally identified - a worn power steering belt.ĭ*ck Heads, Leicester (sorry cant remember their name)*Reg Vardy? yes, thats right, rip off reg's!!Ĭaffyns, Haywards Heath (but not for jimmy_p) Find Map Abridge Volkswagen Loughton near IG10 on Yell. Same here - Mann Egerton in Swindon had my Passat in seven times in the space of two and a half months during Nov/Dec 2002 to fix a squeaking noise coming from under the bonnet. Had very poor service from the dealers in Swindon & Cirencester
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